@article { 2650392620070901,
	title = {Capturing the moment. (Cover story)},
	journal = {Nursing Management - UK},
	volume = {14},
	number = {5},
	year = {2007},
	pages = {p10 - 12},
	type = {article},
	abstract = {The article reports on a study in Switzerland of the effects of stress on nurses and patients, in which nurses use electronic diaries to record their emotional reactions to events. Themes recorded by nurses in the study involved medical errors, delays in delivering patient care, violence from patients, and bullying and harassment by staff. },
	keywords = {JOB stress, NURSES, MEDICAL errors, BULLYING in the workplace, NURSE & patient, QUALITY of work life},
	URL = {http://search.ebscohost.com.liboff.ohsu.edu/login.aspx?direct=true&db=aph&AN=26503926&site=ehost-live},
	author = { Williams, Ruth}
}

@article { ,
	title = {The identification of family members? contribution to patients? care in the intensive care unit: a naturalistic inquiry},
	journal = {Nursing in Critical Care},
	volume = {10},
	year = {2005},
	month = {01/2005},
	pages = {6-14},
	abstract = {? The admission of a patient to an intensive care unit (ICU) is recognized as being a stressful experience for their families? Many studies have focused on the needs of families within ICU, but few have highlighted the unique contribution that family members make towards patient care and recovery? Using a naturalistic approach, data were collected through observation, video recording, in-depth interviewing and reflective video analysis to explore the processes and factors underpinning families? contribution to patient care? The findings can be grouped into three themes: getting to know the patient through the family, family contribution to care and the nurses? role in supporting families of ICU patients? Families can have a very positive influence on the patient's care and recovery from ICU, but both the family members, and in turn the nursing staff, need to be supported appropriately if this valuable contribution to patient care is to be maximized and maintained},
	keywords = {family,contribution},
	URL = {http://www.blackwell-synergy.com/doi/abs/10.1111/j.1362-1017.2005.00092.x},
	author = {Williams, Caroline MA}
}